Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to Dharaiya Toys. The terms "we", "us", and "our" refer to Dharaiya Toys.

Dharaiya Toys operates this website and online store, including all related information, content, features, tools, products, and services, to provide customers with a convenient and curated shopping experience (the "Services").

Our website is powered by Shopify, which provides the technology that enables us to operate our online store.

These Terms of Service, together with any policies referenced in them, describe your rights and responsibilities when using our Services.

Please read these Terms of Service carefully before using our website or placing an order. By accessing, browsing, or using our website, you agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree with these Terms or our Privacy Policy, please do not use or access our website.

SECTION 1 – ACCESS AND ACCOUNT

By using our Services, you confirm that you are legally capable of entering into an agreement under applicable Indian law.

When using our website or placing an order, you may be required to provide information such as your name, email address, phone number, billing information, payment information, and shipping address.

You agree that all information provided by you is accurate, complete, and up to date.

You are responsible for maintaining the confidentiality of your account information and for all activities carried out through your account.

SECTION 2 – OUR PRODUCTS

We make reasonable efforts to display our products, photographs, descriptions, colors, dimensions, and other information as accurately as possible.

However, actual product colors and appearance may vary depending on your device, screen settings, lighting, photography, and other factors.

Product descriptions, specifications, prices, availability, and other information may be updated or changed at any time without prior notice.

Dharaiya Toys reserves the right to discontinue products or limit the quantity of products available for purchase.

SECTION 3 – ORDERS

When you place an order through our website, you are making an offer to purchase the selected products.

An order will be considered accepted only after Dharaiya Toys confirms the order and receives the required payment.

We reserve the right to accept, reject, cancel, or modify an order where necessary, including in cases involving incorrect pricing, product availability, payment issues, suspected fraudulent activity, or other operational reasons.

Please carefully review your order before completing your purchase. Cancellation requests may not be accepted once an order has been processed or dispatched.

Returns, replacements, or refunds, where applicable, will be handled according to our Refund and Return Policy.

SECTION 4 – PRICES AND BILLING

All product prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

Prices, discounts, offers, and promotions may change at any time without prior notice.

The price applicable to your order will be the price displayed at the time the order is placed, subject to any applicable promotional terms.

You agree to provide accurate and complete payment and billing information.

We reserve the right to cancel or refuse an order if there is an obvious pricing, product, or technical error.

SECTION 5 – SHIPPING AND DELIVERY

We aim to process and dispatch orders within the estimated processing time displayed on our website.

Delivery times are estimates and may vary depending on the shipping carrier, destination, weather, holidays, operational issues, or other circumstances beyond our reasonable control.

Dharaiya Toys is not responsible for delays caused by shipping partners or circumstances beyond our control.

Customers are responsible for providing an accurate and complete shipping address and contact information.

If an order cannot be delivered because of an incorrect address, recipient unavailability, refusal to accept delivery, or other customer-related reasons, additional shipping charges may apply for re-delivery, where applicable.

SECTION 6 – INTELLECTUAL PROPERTY

All content available on the Dharaiya Toys website, including our brand name, logo, product photographs, images, graphics, text, product descriptions, designs, videos, and other materials, is owned by or licensed to Dharaiya Toys and is protected under applicable intellectual property laws.

You may use our website only for personal and lawful purposes.

You may not copy, reproduce, modify, distribute, publish, sell, republish, or commercially use any Dharaiya Toys content without our prior written permission.

The Dharaiya Toys name, logo, product names, designs, and other brand elements may not be used without our written authorization.

SECTION 7 – THIRD-PARTY SERVICES AND TOOLS

Our website may use services, tools, payment gateways, shipping services, analytics services, and other technologies provided by third parties.

These third-party services may operate under their own terms and privacy policies.

Dharaiya Toys is not responsible for the independent operation, availability, or policies of third-party services.

SECTION 8 – THIRD-PARTY LINKS

Our website may contain links or references to third-party websites or services.

These links are provided for convenience only.

Dharaiya Toys does not control or guarantee the accuracy, availability, security, or content of third-party websites.

If you access a third-party website, you do so at your own risk and are responsible for reviewing that website's terms and policies.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Dharaiya Toys uses Shopify to operate and provide the technology infrastructure for our online store.

However, purchases made through our website are transactions between you and Dharaiya Toys.

Shopify is not the seller of our products and is not responsible for the products sold by Dharaiya Toys or for disputes relating to purchases made from our store.

SECTION 10 – PRIVACY

Your use of our Services is also subject to our Privacy Policy.

We may collect and process information necessary to operate our website, process orders, accept payments, provide shipping services, communicate with customers, and improve our Services.

Some information may be processed by Shopify and other service providers that help us operate our business.

Please refer to our Privacy Policy for more information about how your information is collected, used, and protected.

SECTION 11 – CUSTOMER FEEDBACK AND REVIEWS

If you voluntarily submit reviews, feedback, suggestions, photographs, videos, or other content to Dharaiya Toys, you grant us permission to use, reproduce, publish, display, modify, and distribute that content for business and promotional purposes, subject to applicable law.

You confirm that you have the necessary rights to any content you submit.

You must not submit content that is unlawful, misleading, abusive, defamatory, obscene, infringing, fraudulent, or harmful.

Dharaiya Toys reserves the right to remove or decline to publish content that violates these Terms or applicable law.

SECTION 12 – ERRORS AND OMISSIONS

There may occasionally be typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, availability, shipping information, or other website content.

Dharaiya Toys reserves the right to correct such errors and update information at any time.

Where permitted by applicable law, we may cancel or modify an order affected by an obvious error and will make reasonable efforts to notify the customer.

SECTION 13 – PROHIBITED USES

You may use our website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities.

  • Attempt to gain unauthorized access to our website, systems, or accounts.

  • Upload or transmit viruses, malware, or harmful code.

  • Copy, reproduce, or commercially exploit our website or content without permission.

  • Use our website to distribute spam or misleading information.

  • Impersonate another person or business.

  • Collect or misuse personal information belonging to other customers.

  • Interfere with the security, operation, or functionality of our website.

  • Use automated systems or scraping tools to extract website content without our prior written permission.

We reserve the right to suspend or terminate access to our Services where we reasonably believe these Terms have been violated.

SECTION 14 – AUTOMATED ACCESS AND AGENTS

Any automated software, bot, crawler, agent, or similar technology accessing or interacting with our website must comply with applicable laws and our technical requirements.

No automated system may bypass security measures, access restricted areas, impersonate human users, circumvent CAPTCHA or other access controls, or interfere with the operation of our website.

Dharaiya Toys may restrict or block automated access where necessary to protect our website, business, customers, or systems.

SECTION 15 – TERMINATION

Dharaiya Toys may suspend or terminate your access to our Services where permitted by applicable law, including where you violate these Terms or engage in fraudulent, unlawful, abusive, or harmful activity.

Termination will not affect any rights or obligations that arose before termination.

Provisions relating to intellectual property, payments, liability, indemnification, privacy, and any other provisions that by their nature should survive termination will continue to apply.

SECTION 16 – DISCLAIMER OF WARRANTIES

We make reasonable efforts to provide accurate information on our website.

However, to the extent permitted by applicable law, our website and Services are provided on an "as available" basis.

We do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.

We also do not guarantee that every product, description, image, or piece of information will always be completely accurate or current.

Nothing in these Terms is intended to exclude or limit any consumer rights or legal protections that cannot legally be excluded under applicable Indian law.

SECTION 17 – LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Dharaiya Toys shall not be liable for indirect, incidental, special, consequential, or punitive losses arising from your use of our website or Services.

Our liability, where applicable, shall be limited to the extent permitted under applicable law.

Nothing in these Terms limits liability that cannot legally be limited or excluded under applicable law.

SECTION 18 – INDEMNIFICATION

You agree to indemnify and hold harmless Dharaiya Toys, its owners, employees, representatives, service providers, and partners from claims, losses, damages, liabilities, and reasonable expenses arising from:

  1. Your violation of these Terms.

  2. Your violation of applicable law.

  3. Your misuse of our website or Services.

  4. Your infringement of another person's rights.

  5. Any information or content submitted by you that causes a third-party claim.

This provision applies only to the extent permitted by applicable law.

SECTION 19 – SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision shall be modified or limited to the minimum extent necessary, and the remaining provisions shall continue to remain in effect.

SECTION 20 – WAIVER AND ENTIRE AGREEMENT

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.

These Terms, together with our Privacy Policy, Refund Policy, Shipping Policy, and other policies referenced on our website, constitute the agreement governing your use of our Services.

SECTION 21 – ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms without our prior written consent.

Dharaiya Toys may transfer or assign its rights and obligations where permitted by applicable law.

SECTION 22 – GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising in connection with these Terms or your use of our Services shall be subject to the jurisdiction of the courts having appropriate jurisdiction over Dharaiya Toys' business location, subject to applicable law.

SECTION 23 – HEADINGS

The headings used in these Terms are provided for convenience and do not affect the interpretation of any provision.

SECTION 24 – CHANGES TO THESE TERMS

Dharaiya Toys may update, modify, or replace these Terms of Service from time to time.

The latest version will be made available on this page.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

SECTION 25 – CONTACT INFORMATION

If you have questions regarding these Terms of Service, please contact us:

Dharaiya Toys
Email: dharaiyatoys@gmail.com

Business Address: CNC Gondal Chokdi Vavdi, Vavdi Industrial Area, Rajkot, Gujarat – 360004, India

Phone: 99799 29938

Last Updated: 9 September, 2026